Privacy Policy

1. Introduction

Welcome to Qpix ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use the Service. This policy applies to all users, including those who use the Service without an account and registered users with either basic or premium accounts.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Information You Provide to Us

• Account Information: When you register, we collect your username, email address, password, date of birth, and optional profile information such as a profile photo and bio.
• Content: Photos, videos, comments, messages, and other content you post, upload, or share through the Service, including any metadata associated with this content (such as location data or timestamps if you choose to include them).
• Communications: Information you provide when contacting us for customer support, reporting issues, or responding to surveys.
• Premium Service Information: If you subscribe to our premium service, we collect payment information, which may include credit card details, billing address, and transaction history.
• Anonymous Posts and Temporary Images: For premium users, we process content that you designate as anonymous or temporary, but we implement special handling procedures to enhance privacy for these types of content.

2.2 Information We Collect Automatically

• Usage Data: Information about your interaction with the Service, including login history, features you use, content you view, and your interactions with other users.
• Device Information: Information about the device you use to access the Service, including device type, operating system, unique device identifiers, IP address, and mobile network information.
• Location Information: With your permission, we may collect precise or approximate location information from your device.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing the Service: Operating, maintaining, and improving the Service, including delivering the features you request, processing transactions, and sending service notifications.
• Content Filtering and Safety: Implementing automated content monitoring systems to filter and detect profanity, gore, and other potentially harmful content to maintain a safe environment for users of all ages.
• User Experience: Personalizing your experience and delivering content relevant to your interests.
• Communications: Responding to your requests, comments, and questions; sending you technical notices, updates, security alerts, and administrative messages.
• Analytics: Analyzing usage patterns and trends to improve the Service and develop new products, services, and features.
• Marketing: With your consent, sending you promotional communications about our products, services, and features.
• Legal Compliance: Complying with legal obligations, establishing or exercising our legal rights, or defending against legal claims.

3.1 Anonymous Posts and Temporary Images

For premium users, we implement specialized processing for anonymous posts and temporary images:

• Anonymous Posts: When you create an anonymous post, we separate your identity from the posted content in our systems. While we maintain certain internal records for legal compliance, we design our systems to prevent public association between your identity and the anonymous content.
• Temporary Images: Temporary images are processed and stored using specialized systems designed to ensure that such content becomes inaccessible after viewing. We implement automated deletion mechanisms for these images, though we retain certain metadata for service operation and legal compliance purposes.

4. Sharing Your Information

We may share your personal information in the following circumstances:

4.1 With Your Consent

We may share your information when you direct us to do so, such as when you share content with other users or link your Qpix account with another service.

4.2 Service Providers

We may disclose your information to third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.

4.3 Compliance with Laws

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service of any change in ownership or uses of your personal information.

4.5 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4.6 Aggregate and De-identified Information

We may share aggregate or de-identified information about users with third parties for marketing, advertising, research, or similar purposes. This information does not identify you individually.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5.1 Security Measures

Our security measures include:

• Encryption of sensitive personal information both in transit and at rest
• Regular security assessments and penetration testing
• Access controls limiting employee access to user data
• Security monitoring systems to detect and prevent unauthorized access
• Enhanced security protocols for temporary and anonymous content

5.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Temporary images are processed differently and are designed to become inaccessible after viewing, though certain metadata may be retained longer for operational and legal purposes.

5.3 Your Role in Security

The security of your account also depends on you keeping your password confidential. If you believe your account has been compromised, please contact us immediately.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Account Information

You can access and update your account information through your account settings in the app. If you cannot access certain information, please contact us for assistance.

6.2 Communication Preferences

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each message or by adjusting your notification settings in the app.

6.3 Location Information

You can control whether we collect location information through your device settings or app permissions. Note that disabling location services may limit certain features of the Service.

6.4 Cookies and Tracking

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect your ability to use certain features of our Service.

6.5 Legal Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Qpix is designed to be appropriate for users of all ages, and we take additional precautions to protect the privacy of children under the age of 13.

7.1 Age Verification

We collect date of birth during registration to verify age and implement appropriate protections for younger users. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information and terminate the child's account unless we have received verifiable parental consent.

7.2 Safety Features for Young Users

For users identified as under 13, we automatically enable enhanced privacy settings, implement stricter content filters, and limit certain features to provide additional protection. These include:

• Stronger default privacy settings
• Enhanced content filtering for profanity and inappropriate content
• Limitations on direct messaging capabilities
• Restricted visibility of content to approved connections only
• No collection of precise geolocation data without explicit parental consent

7.3 Parental Controls

Parents or legal guardians of users under 13 can review their child's information, request deletion of personal information, or revoke previously provided consent by contacting us at privacy@qpix.me.

8. International Data Transfers

Qpix is based in the United States, and we process and store information in the U.S. and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your country of residence.

8.1 Legal Basis for Transfers from the EEA, UK, or Switzerland

When we transfer personal data from the European Economic Area (EEA), the United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we rely on one or more of the following legal mechanisms:

• Standard Contractual Clauses approved by the European Commission
• Your consent
• The performance of a contract with you
• Legitimate interests of our business

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Service prior to the changes becoming effective. The date at the top of the Privacy Policy indicates when it was last updated.

We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and your privacy rights and choices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Qpix Inc.
123 Tech Boulevard
San Francisco, CA 94105
Email: privacy@qpix.me

For questions specifically related to children's privacy or to manage parental consent, please email parents@qpix.me.

Data Protection Officer: dpo@qpix.me